Privacy Policy

At Minguicloud, we understand that every visit and every order represents your trust in us. We are committed to collecting, using, and protecting your personal information with the utmost care, transparency, and responsibility, ensuring you feel safe and secure when using our services.

1. Data We Collect

To provide a high-quality shopping experience and personalized service, we may collect the following necessary information:

Contact information: such as name, email address, phone number, and shipping address, for order processing and after-sales communication;

Order information: purchase history, payment information, shipping status, etc., to ensure accurate and timely delivery of products;

Website usage information: browsing history, device information, IP address, access time, etc., to optimize website functionality and user experience;

Preferences and Feedback: your comments, suggestions, or questionnaire information, to improve our services and products.

We only collect the necessary data and will not request information that is unrelated to our services unnecessarily.

2. Purpose of Data Use

Collected data will be used only for legitimate, explicit purposes, including but not limited to:

Processing orders, payments, and logistics;

Providing customer service and after-sales support;

Improving website functionality, product design, and the overall shopping experience;

Complying with applicable laws and regulations.

We will not sell or rent your personal information to any third party for marketing or other unauthorized purposes.

3. Data Security and Storage

All personal information is protected using encryption and secure storage technology to prevent unauthorized access, disclosure, or tampering.

Data access is limited to internal personnel required to perform their duties.

Security measures are regularly reviewed and updated to ensure the long-term security of user information.

4. User Data Management Rights

You have the right to access, modify, or delete your personal information at any time:

Access or Modification: You can log in to your account or contact Customer Service to update your information.

Delete Data: You can request deletion by contacting Customer Service via the following methods:

Phone: +1 360-713-2030

Email: minguicloud@hotmail.com

We will process your request within a reasonable timeframe to ensure your data is appropriately managed.

5. Data Sharing and Third-Party Services

To provide services, some information may need to be shared with logistics carriers (such as USPS, FedEx, UPS, DHL) or payment institutions, but only for the purpose of fulfilling orders and delivering services.

We will not use your data for unauthorized commercial or advertising purposes.

6. Children's Privacy Protection

Minguicloud's services are primarily intended for adults (ages 18 and older). Minors should use this website under the guidance of a guardian. We do not intentionally collect personal information from children.

7. Privacy Policy Updates

We reserve the right to update this privacy policy as our services evolve and as laws and regulations change. The latest policy will be posted on this website and will take effect from the date of posting. Please check back regularly to stay updated.

8. Our Commitment

Your privacy is of paramount importance to us. Every piece of information collected and data used reflects our respect and protection of your trust. Minguicloud is committed to creating a safe, transparent, and reliable shopping environment, allowing you to experience peace of mind with every purchase.